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VOICE AI · LIP-SYNC AVATARS

An AI receptionist that talks, and looks, human.

Voice agents that answer calls, book appointments and follow up, plus lip-synced video avatars for websites, kiosks and training.

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Typical timeline: 3–8 weeksor chat on WhatsApp

Illustrative example, not a live integration.

In plain words

What is an AI voice agent?

An AI voice agent is a phone assistant that understands what callers say and replies in a natural voice. It answers questions, books appointments and takes messages at any hour, then sends a summary to your team. A lip-synced avatar adds a talking face for websites, kiosks and training videos.

What changes

What changes for your business?

Without itWith Upaay Labs

Calls go unanswered after hours and at busy times.

Every call is answered, day or night, and nothing slips.

Your front desk spends the day booking and rescheduling.

The agent books during the call and sends the details to your system.

Training and welcome videos are slow and costly to record.

A lip-synced avatar presents your script in minutes, in several languages.

Who it's for

Built for businesses like yours

  • Modern hospital room with an adjustable bed

    Clinics & hospitals

    Answer appointment calls and common questions around the clock.

  • Hotel lobby with a reception desk and lounge seating

    Hotels & real estate

    Handle booking and enquiry calls, then pass hot leads to your team.

  • Students in uniform at their desks in a classroom

    Training & education

    Turn scripts into avatar-led lessons and onboarding videos.

Features

Everything your voice agent can handle

  • 24/7 call answering

    Picks up every call, even nights and holidays.

  • Natural multilingual voice

    Speaks clearly in English, Hindi and other languages.

  • Booking during the call

    Checks open slots and confirms the appointment live.

  • Lip-synced avatar videos

    A talking avatar for your website, kiosk or training.

  • Call summaries to CRM

    Each call is summarised and saved for your team.

  • Escalation to a human

    Transfers urgent or complex calls to a person.

Deliverables

What you get

  • An AI voice agent on your phone line
  • Call scripts and booking flows
  • Calendar and CRM connection
  • Call summaries sent to your team
  • Escalation rules to a person
  • Optional lip-synced avatar videos
  • Test calls on real scenarios before launch

Process

From idea to deployment

  1. Step 1: Call discovery

    We listen to how calls go today and decide what the agent should handle.

  2. Step 2: Voice & script design

    We choose the voice, write the scripts and plan when to hand over to a person.

  3. Step 3: Build & connect

    We set up the phone line and connect it to your calendar and CRM.

  4. Step 4: Test & go live

    We run test calls with your team, refine the replies and switch it on.

FAQ

Questions about Voice & Avatar Agents

Can callers tell it is AI?

The voice sounds natural, but we recommend the agent says it is an AI assistant at the start of the call. Callers can ask for a person at any time.

Which languages does it speak?

English and Hindi to start, and many other Indian and international languages depending on the voice provider. We test the languages you need before launch.

Can it use my existing phone number?

Usually yes, by forwarding calls to the agent. We can also set up a new number for you.

What does an avatar need from us?

A script, and either a stock avatar or consented footage of your presenter. We never create an avatar of a real person without their written permission.

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