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AI AUTOMATION · WHATSAPP

Your WhatsApp. Your AI agent. Always available.

Turn incoming enquiries into conversations, qualified leads and bookings, automatically.

Typical timeline: 2–4 weeksor chat on WhatsApp

Illustrative example, not a live integration.

In plain words

What is a WhatsApp AI agent?

A WhatsApp AI agent is software that replies to customers on your WhatsApp Business number the moment they message. It answers questions from information you approve, asks the right qualifying questions, books appointments and hands the chat to your team when a person is needed. It works around the clock, in English or Hindi.

What changes

What changes for your business?

Without itWith Upaay Labs

Enquiries at 11 PM wait until morning, and by then they have booked someone else.

Every message gets a helpful reply in seconds, at any hour.

Your team answers the same fees, timings and location questions all day.

The agent handles the repeat questions, so your team handles real conversations.

Leads sit in chats and spreadsheets, and follow-ups slip.

Every lead is qualified, saved to your CRM or sheet, and followed up automatically.

Who it's for

Built for businesses like yours

  • Doctor showing a patient a scan on a tablet

    Clinics

    Book consultations and answer fee and timing questions instantly.

  • Students in uniform at their desks in a classroom

    Education

    Share batch details, fees and demo-class slots with every parent and student.

  • High-rise apartment buildings in Navi Mumbai

    Real estate

    Qualify buyers by budget and location, then book site visits.

Features

Everything your WhatsApp agent can handle

  • Instant replies

    Customers get an answer in seconds, even at midnight.

  • AI conversations

    Natural replies in your tone, in English or Hindi.

  • Lead qualification

    Asks about need, budget and timing before your team steps in.

  • Appointment booking

    Offers open slots and confirms the booking in the chat.

  • CRM integration

    Saves every lead to your CRM or Google Sheet automatically.

  • Human handover

    Passes the chat to a person the moment one is needed.

Deliverables

What you get

  • A WhatsApp AI agent on your business number
  • Conversation flows written around your services
  • Lead qualification and booking set up
  • CRM or Google Sheet sync
  • Human handover to your team
  • Testing on your real customer questions
  • Team walkthrough and launch support

Process

From idea to deployment

  1. Step 1: Business discovery

    We learn your services, your customers and the questions they ask most.

  2. Step 2: Conversation design

    We map how the agent greets, answers, qualifies and books, in your tone.

  3. Step 3: Development & integration

    We build the agent and connect it to WhatsApp, your calendar and your CRM.

  4. Step 4: Testing & launch

    We test it on real questions, fix what we find, then go live with you.

FAQ

Questions about WhatsApp AI Agent

Do I need the WhatsApp Business API?

Yes. The agent runs on the official WhatsApp Business Platform. We help you set it up, and your number stays yours.

Will it sound like a robot?

No. It replies in natural language, in your tone, and only from information you approve. If it is unsure, it hands the chat to your team instead of guessing.

Does WhatsApp charge for messages?

Meta charges for some messages, and the rate depends on the message type. Replies to customers who message you first usually cost far less than marketing messages. We walk you through current rates before you start.

Can my team still reply themselves?

Yes. Your team can see every conversation and take over at any time. The agent steps back as soon as a person joins.

Have a project in mind?

Tell us what you're looking to build. We'll understand your requirements, recommend the right solution and share a tailored proposal.

No fixed packages. No unnecessary commitments. Just solutions built around your needs.